Questions
What makes these designer wigs? +
Every Crown & Bloom wig is designed and hand-made by our wig designer — the lace ventilated by hand, the hair coloured and cut into a distinct character. They're released as curated, themed collections rather than an endless catalogue.
Is the hair really virgin? +
Yes — 100% virgin Vietnamese hair, single-donor where possible, cuticle intact and aligned. That's what gives it longevity and natural movement synthetic blends can't fake.
What is Jardin Exotique? +
Our first drop: a small run of designer lace wigs, each named for an exotic flower. Each is made in limited numbers.
Can I customise colour or length? +
Because we build on virgin hair, yes — pieces can be toned, coloured or trimmed to you. We always recommend a professional for colour. Enquire and we'll guide you.
How do the drops work? +
Collections release on set dates in limited numbers. Join the list for first access, sizing guidance, and restock or custom-order enquiries.
How long before my piece ships? +
Every piece is finished to order, and our two lines run to different schedules. Windsor units in our stock colours take 7–10 working days for closure and frontal caps, and 21–30 working days for full lace. The hand-coloured pieces in Jardin Exotique and 24 Karat are coloured and constructed by hand, so they take 10–14 working days for closure and frontal caps, and 25–35 working days for full lace. The window for your piece is listed on its own page.
Where do you ship, and how long does delivery take? +
We ship worldwide, tracked and insured. Your tracking number and an estimated delivery window are sent by email as soon as your piece is dispatched. For a quote or an international timing, message us on WhatsApp at +44 7497 697172.
Can I return or exchange a piece? +
Because every piece is made and finished to order, all sales are final. If your order arrives damaged or isn’t what you ordered, contact us within 48 hours of delivery and we’ll put it right.
How do custom orders and consults work? +
Start with a Blank Canvas — choose your length, density and lace in natural black or 613 blonde — and tell us the colour, cut and style you want. Or book a consult on WhatsApp and design it with us.
How long will my piece last? +
With proper care, virgin hair lasts well over three years. Store it on a stand or wrapped in silk, detangle from the ends up, wash with sulphate-free care and keep heat low. Care notes ship with every piece.